Four southeast Iowa school districts are suing an Indiana software company asking for reimbursements for purchases of 2,809 tablet devices they claim are faulty.
The Van Buren, Albia, Keokuk and West Burlington Independent school districts all purchased KUNO tablets from Columbus, Ind.-based CurriculumLoft in 2013, according to the lawsuit. The districts bought the tablets, which run on an Android operating system, for students to take tests on, as well as do homework and other classroom activities.
The four districts all claim the tablets had problems, including apps that would disappear after being installed, slow speeds and low battery life, according to the lawsuit. The tablets would also randomly delete students’ homework and sometimes assigned homework wouldn’t appear on the devices as it should have.
The districts also claim they regularly had to wait more than 24 hours to speak with a CurriculumLoft technician when problems happened, the lawsuit said.
“These delays are unreasonable when there are hundreds of students and teachers depending on the KUNOs for educational purposes and the KUNOs present consistent problems, requiring constant communication with CurriculumLoft,” Des Moines attorneys Steven Wandro and Shayla McCormally wrote in the lawsuit.
A reporter’s phone message and email sent to CurriculumLoft were not immediately returned Wednesday morning.
The districts have paid nearly $1.6 million for the tablets, according to the lawsuit. CurriculumLoft has refused to give refunds to any of the districts, despite requests by all four, the lawsuit said.
The suit claims the company has breached its contracts with the four school districts, as well as the warranties on the KUNO tablets.